Privacy Policy

1. Who We Are

Flower Resume ("we," "us," or "our") operates the resume builder at app.flower-resume.com and the marketing website at www.flowerresume.com. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

• Account information: email address and password when you register
• Resume data: your name, contact details, work experience, education, skills, and any other information you enter into your resume profile
• Job descriptions: the text of job descriptions you paste into the Service to generate tailored resumes

Information collected automatically

• Usage data: pages visited, features used, and general interaction patterns — used to improve the Service
• Device & browser information: browser type, operating system, and IP address
• Cookies: small files stored in your browser to keep you logged in and remember preferences (see Section 7)

3. How We Use Your Information

We use your information only to:

• Provide and operate the resume builder Service
• Generate AI-tailored resumes using the data you provide
• Authenticate your account and keep it secure
• Send essential service communications (e.g., password reset emails)
• Improve the Service based on aggregated, anonymized usage patterns
• Comply with legal obligations

We do not use your data to train AI models without your explicit consent, and we do not send marketing emails without opt-in.

4. How We Share Your Information

We do not sell your personal data. We share data only in these limited circumstances:

• AI providers: Your resume data and job descriptions are sent to third-party AI APIs (such as Anthropic or OpenAI) solely to generate resume content. These providers have their own privacy policies and do not retain your data beyond what is required to process your request.
• Infrastructure providers: Hosting, database, and delivery services that power the platform, bound by data processing agreements.
• Legal requirements: If required by law or to protect the rights and safety of users.

5. Data Retention

We retain your account and resume data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your account and associated data
• Export your resume data in a portable format
• Withdraw consent where processing is based on consent

To exercise these rights, email us at hello@flowerresume.com. We will respond within 30 days.

7. Cookies

We use the following types of cookies:

• Essential cookies: Required for the Service to function (e.g., keeping you logged in). You cannot opt out of these without stopping use of the Service.
• Analytics cookies: Help us understand how users interact with the Service. These are anonymized and aggregated. You can opt out by using your browser's cookie controls.

We do not use advertising or tracking cookies.

8. Data Security

We use industry-standard security measures including HTTPS encryption, secure password hashing, and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

9. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: